Privacy Policy
We believe in transparency and protecting your data. This policy explains our data practices and how we safeguard the information you entrust to us.
Last updated: January 15, 2025
Quick Summary
Introduction
We at G8KEPR are committed to protecting your privacy. This Privacy Policy explains our data handling practices and safeguards when you use our service. We comply with applicable privacy regulations worldwide.
Information We Collect
Account Information
When you create a G8KEPR account, the following information is gathered:
- Email address
- Full name
- Organization name
- Password (encrypted with bcrypt)
Usage Data
To provide and improve our service, the following data is gathered:
- API request logs (endpoints, methods, response times, status codes)
- Security event logs (blocked threats, rate limit violations)
- Usage metrics (requests per day, quota usage)
- Browser and device information
- IP addresses (for security and fraud prevention)
How We Use Your Information
Your information is used to:
- Provide our service: Process API requests, enforce rate limits, detect threats
- Billing: Process payments and send invoices
- Security: Detect fraud, prevent abuse, and respond to security incidents
- Improvement: Analyze usage patterns to improve performance and features
- Compliance: Meet legal and regulatory requirements under applicable law
Information Sharing
We do not sell your data. We only share data with:
- Service providers: Stripe (payments), AWS/DigitalOcean (hosting)
- Law enforcement: Only when legally required by valid court order
- Business transfers: In the event of a merger or acquisition (you'll be notified)
Data Security
We implement industry-standard security measures to protect your data:
Encryption
TLS 1.3 for data in transit, AES-256 for data at rest
Authentication
JWT tokens with 15-min expiry, secure password hashing
Infrastructure
Hosted on SOC 2 aligned cloud providers
Monitoring
24/7 security monitoring and intrusion detection
Data Retention
- Account data: Retained while your account is active
- API logs: Retained for 90 days
- Security logs: Retained for 1 year for compliance purposes
- Billing records: Retained for 7 years per tax regulations
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your data
- Correction: Update incorrect or incomplete data
- Deletion: Request deletion of your data (right to be forgotten)
- Portability: Export your data in machine-readable format
- Objection: Opt out of marketing communications
GDPR
EU residents have additional rights and protections under European data protection law.
CCPA
California residents have specific rights regarding their personal information under California law.
Cookies and Tracking
Essential cookies are used to:
- Maintain your login session
- Remember your preferences
- Prevent fraud and abuse
We do not use third-party advertising or tracking cookies.
International Data Transfers
Your data may be transferred to and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
Children's Privacy
G8KEPR is not intended for users under 18 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child, please notify our privacy team immediately.
Third-Party Services
We partner with carefully selected vendors to operate G8KEPR. These partners may collect data according to their own privacy policies. Our main vendors include Stripe for payment processing and AWS/DigitalOcean for hosting infrastructure.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes via email or dashboard notification. Continued use of our service after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy, please reach out:
Questions About Our Privacy Practices?
Our team is here to help with any privacy concerns. Reach out anytime.
Get in Touch